Cancellation and Refund Policy
At Eternal Moments, we understand that plans can change. However, due to the nature of our business and the commitment of reserving your date, we have a strict cancellation and refund policy.
1. Deposit:
* All bookings require a non-refundable deposit of 25% to secure your wedding
date. This deposit is non-refundable under any circumstances, including but not
limited to cancellation or rescheduling of the event.
2. Cancellation by Client:
* If the Client cancels the booking for any reason, the deposit will not be
refunded.
3. Rescheduling:
* Rescheduling requests are subject to the Photographer's availability.
* If the Client wishes to reschedule the event, the original deposit can be applied
to the new date, provided that the new date is within same month of the
original date and the Photographer is available.
* Any rescheduling request may incur additional fees and must be communicated
at least 30 days prior to the original event date.
* No Refunds:
** Due to the nature of our services, we do not offer refunds for any payments
made, including the deposit and any additional payments.
** Once services have been rendered, and products have been delivered, all sales
are final.